This Privacy Policy applies to all products and services provided by Mazamazza Global Ventures LLC and its affiliates (referred to as “we” or “Mazamazza”). It includes a variety of offerings provided through Mazamazza’s app, website, clients, mini-programs, and other digital solutions. If a specific product or service we offer has its own Privacy Policy or a unique user agreement, that specific policy will take precedence. This policy will cover all aspects not specified in any other privacy policy or user service agreement.

1. Understanding and Accepting This Privacy Policy
By using Mazamazza services, you agree to this Privacy Policy, which outlines how we collect and process necessary personal information to provide you with an optimal online shopping experience. If you have any questions while reading, please contact us using the details provided within this policy.

2. Information Collection and Storage
We prioritize protecting your privacy and understand that your personal information is one of our most valuable assets. Any information you provide, including sensitive financial data, is securely stored and processed in compliance with the Information Technology Act, 2000, and its associated rules. If you do not agree with the way we handle your information, please refrain from using our platform.

3. Information Sharing
Mazamazza may share personal information with affiliates and corporate entities, who may use it as specified in this policy unless you choose to opt out. We may disclose personal information to third parties if necessary to:

• Provide you with access to our services
• Meet legal obligations or respond to court orders
• Enforce our User Agreement
• Aid in marketing and advertising activities
• Prevent, detect, or investigate fraudulent or illegal activities

We will not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

4. Legal Disclosures
Mazamazza may disclose personal information if required by law or to respond to subpoenas, court orders, or other legal processes. This may include sharing information with law enforcement agencies, third-party rights holders, or others when reasonably necessary to:

• Enforce our Terms or Privacy Policy
• Respond to claims of rights infringement
• Protect our users or the public

5. Business Transitions
In the event of a merger, acquisition, reorganization, or restructuring of Mazamazza Global Ventures LLC, we may share or transfer your personal information. The acquiring entity will be required to follow this Privacy Policy regarding your personal information.

6. Disclaimer of Warranties and Liability
Mazamazza provides its platform, materials, and products on an “as is” and “as available” basis, without warranties of any kind unless specified otherwise in writing. While Mazamazza strives for accuracy and reliability, we cannot guarantee that services will be error-free or uninterrupted.

7. Communication and Notifications
To place an order on our platform, a valid phone number is required. By registering your number, you agree to receive notifications via calls, SMS, or other electronic communication for order, shipment, or delivery updates.

8. Payment Policies
When using any payment method on our platform, Mazamazza is not liable for any loss or damage arising from:

• Lack of authorization
• Exceeding bank preset limits
• Any issues with the payment transaction
• Transaction declines due to any reason

All payments are accepted in U.S. dollars, and we will not process payments in other currencies. Mazamazza may request verification documents (e.g., government-issued ID) before shipping or delivering orders to confirm payment instrument ownership.

Mazamazza’s role in payment processing is as a facilitator, not a financial institution. We act independently in providing a safe and automated online payment platform for users. Payment facilities are governed by the terms agreed upon between you, your issuing bank, and the payment gateway.

9. Payment Facility for Buyers
As a buyer, by initiating a transaction, you agree to a binding contract with the seller. Mazamazza reserves the right to refuse transactions by buyers with a history of questionable charges or legal violations. We may hold transaction amounts for security reasons and can refuse payment processing at our discretion.

Mazamazza also has the right to restrict ‘Cash on Delivery’ for certain accounts. Payment processing for online bank transfers or card payments will comply with your issuing bank’s terms and conditions.

10. Customer Conduct
Mazamazza is committed to promoting diversity, inclusion, and respect for individuals. We prohibit discrimination based on race, religion, disability, sexual orientation, gender, or any protected characteristic. Disrespectful or abusive behavior toward Mazamazza’s partners or delivery personnel may result in limited access to our platform. If a defect is found upon delivery, please notify Mazamazza immediately.

Mazamazza reserves the right to block, suspend, or restrict customers engaged in false or fraudulent claims and will take appropriate legal action against anyone attempting to deceive or defraud Mazamazza.

11. Third-Party Content
If you view or rely on third-party content on our platform, you accept the terms set by the content providers and platform partners. Mazamazza is not responsible for any actions or content from third-party providers. Third-party content is for personal, non-commercial use only, and intellectual property rights remain with the content owners. Mazamazza reserves the right to restrict access to this content if necessary.

12. Account Security and Termination
Mazamazza reserves the right to terminate or place an account on hold to protect against suspected theft, loss, damage, or fraud. Accounts may be restricted or terminated without notice if users engage in prohibited behavior or provide false information. Any reliance on content obtained through our platform is at your own risk, and Mazamazza does not guarantee the reliability or accuracy of any posted information.

If you have any questions regarding our Privacy Policy or require further information, please contact us via our support channels listed on the Mazamazza website.